Luxury Nail & Spa at 991 Linden Avenue, Carpinteria, California.

Horrible. I asked for a mani/pedi...they tried to tack on a million other services but I said 'no' - fair enough but then she did not even file my nails (feet or hands) at all. Just cut them, and I was not even having any polish put on. I asked her to please file them and she basically said no. Not a smile the entire time. She then told me "pay the tip cash", no please, or thank you. Mad now that I tipped her at all. Horrible, the regular mani/pedi was 44$ - which i assumed would include, at the very least filing. It was horrible.

DO NOT GO HERE! This is the WORST nail salon I have ever been to! I was told they would be right with me. Thirty minutes go by, then someone asks me what I would like and I tell them I need a gel change (which is what I've been told to ask for at other salons). One girl quotes me $35 and I say that's fine and wait. Thirty more minutes, then I finally get a chair. Forty more minutes (an hour and a half had gone by at this point) and someone FINALLY comes to LOOK at my nails. I tell them I want hard gel and they don't even understand what I'm talking about. It took ten minutes to explain to them that I don't want nail polish. And then I realize they want to charge me $35 just for nail polish. They want to charge me $60 for whatever it is they believe I'm talking about, which I don't think they even ever understood because they couldn't understand what was even ON my nails. How is this place even a business when they don't even understand how to do nails? I literally walked out because I didn't even want them to touch my nails. Not to mention the ridiculous wait time. I was not told it was going to be 2 hours. The version of "they'll be right with me" is high unacceptable. I have never in my life been to a salon worse than this one. HORRIBLE experience! I would definitely recommend going somewhere else where they know how to do nails.